Company policy

Terms And Conditions

The rules for using Apollo Group TV, purchasing access, contacting support, and keeping your account secure.

Last updated: May 13, 2026

By purchasing or using access from Apollo Group TV, you agree to these terms. If you do not agree, do not use the service.

Use of the service

Apollo Group TV provides digital streaming access, setup guidance, and customer support. You are responsible for ensuring your use of any content, apps, devices, and networks complies with applicable laws and rights in your location.

You may not use the service for unlawful activity, unauthorized redistribution, resale, public performance, commercial exhibition, credential theft, automated abuse, or interference with the service.

Plans and access

Plans are sold as one-time access terms shown at checkout. Features, device limits, supported apps, channel availability, VOD availability, and quality can vary by plan, location, device, app, network speed, provider updates, and maintenance.

Lifetime access, where offered, means access for the lifetime of the service offering and supporting infrastructure, subject to these terms and reasonable operational changes.

Account responsibility

  • Keep your login details private.
  • Use only the number of simultaneous devices allowed by your plan.
  • Do not resell, publish, share, scrape, or automate access credentials.
  • Contact support immediately if you believe your account has been compromised.

Support and availability

Support is available by call or text at +14383370095. We aim to help with activation, compatible apps, login issues, device setup, buffering guidance, and checkout questions.

No streaming service can guarantee every title, channel, event, server path, or quality level at every moment. Maintenance, provider changes, app changes, internet congestion, and local device issues can affect playback.

Refunds and policy changes

Refund requests are handled under the Refund Policy. Apollo Group TV may update these terms, pricing, plan names, checkout flows, features, or policies as the service evolves. Continued use after an update means you accept the updated terms.

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