This policy is written for customers in plain language. It may be updated as the site, checkout flow, or support tools change.
Information we collect
We collect information you choose to provide, such as your name, email address, support messages, plan selection, checkout status, and device or setup details you share when asking for help.
The site may also collect basic technical information such as IP address, browser type, device type, pages visited, referring pages, and approximate location derived from network data.
Checkout and billing
Payments are handled through a third-party checkout provider. Apollo Group TV does not need to store full card numbers or sensitive payment credentials on its own servers to provide access.
We may keep transaction references, selected plan details, activation status, and support notes so we can confirm access, resolve checkout issues, and process eligible refund requests.
Cookies, analytics, and pixels
The site may use cookies, analytics tools, and advertising pixels, including Meta Pixel, to understand page visits, measure campaign performance, improve the website, and show more relevant ads.
Your browser settings may allow you to block or delete cookies. Some site features, checkout flows, or embedded tools may work differently if cookies are disabled.
How we use information
- Activate and manage your selected plan.
- Send login details, setup instructions, receipts, and support replies.
- Troubleshoot device, login, playback, and billing issues.
- Improve pages, offers, checkout performance, and customer support.
- Protect the site from fraud, abuse, spam, and unauthorized activity.
- Comply with legal requests, policy requests, and DMCA-related reviews.
Data sharing
We share information only when needed to operate the service, complete checkout, provide support, run analytics or advertising, protect the business, or comply with applicable law.
Service providers are expected to use information only for the purpose of providing their services to Apollo Group TV.
Your choices
You can call or text +14383370095 to request access, correction, or deletion of personal information connected to your account, subject to legal, security, billing, and operational limits.